Behind every interview question there is a concern or another
question. Your job is to process the question thinking about what
the interviewer's concern might be. In other words, why is the
interviewer asking you this question?
Q#1 - How long have you been looking for a job?
(Concern - is there something wrong with you that other employers
have picked up?)
A#1 - "After I was laid off from my last job, I took the
opportunity to take some time out to examine my career goals and
where I was going with my life. I have just begun my search in
the last few weeks. I have a definite goal in mind and have been
selective about the positions I consider. Your company and this
position are of great interest to me."
Q#2 - How did you prepare for this job interview?
(Concern - are you interested enough to do some research, or are
you going to "wing it"?)
A#2 - "When I found this position posted on the internet
(monster.com) I was immediately interested. I checked out the
company website and mission statement, looked at the bios of
company founders and executives, and was impressed. Once I had
the interview appointment, I talked with friends and
acquaintances in the industry. And, I'm sure I'll find out a
lot more in today's meetings."
Q#3 - What is your salary expectation for this job?
(Concern - Can we afford you? Can we get you for less than
budgeted?)
A#3 - "I'll need more information about the job and the
responsibilities involved before we can begin to discuss salary.
Can you give me an idea of the range budgeted for this
position?"
Q#4 - How do you keep current and informed about your job and
the industries that you have worked in?
(Concern - Once you get the job do you continue to learn and grow
- stay challenged and motivated?)
A#4 - "I pride myself on my ability to stay on top of what is
happening in my industry. I do a lot of reading - the business
section of the newspapers and magazines. I belong to a couple of
professional organizations and network with colleagues at the
meetings. I take classes and seminars whenever they are of
interest, or offer new information or technology."
Q#5 - Tell me about a time when you had to plan and coordinate a
project from start to finish.
(Concern - behavioral questions - seeking an example of specific
past behavior)
A#5 - " I headed up a project which involved customer service
personnel and technicians. I organized a meeting to get everyone
together to brainstorm and get his or her input. From this
meeting I drew up a plan, taking the best of the ideas. I
organized teams, balancing the mixture of technical and
non-technical people. We had a deadline to meet, so I did
periodic checks with the teams. After three weeks, we were
exceeding expectations, and were able to begin implementation of
the plan. It was a great team effort, and a big success. I was
commended by management for my leadership, but I was most proud
of the team spirit and cooperation which it took to pull it
off."
Q#6 - What kinds of people do you have difficulties working
with?
(Concern - ability to be flexible and work in a diverse
environment?)
A#6 - "In my last three jobs I have worked with men and women
from very diverse backgrounds and cultures. The only time I had
difficulty was with people who were dishonest about work issues.
I worked with one woman who was taking credit for work that her
team accomplished. I had an opportunity to talk with her one day
and explained how she was affecting the morale. She became very
upset that others saw her that way, and said she was unaware of
her behavior or the reactions of others. Her behavior changed
after our talk. What I learned from that experience is that
sometimes what we perceive about others is not always the case if
we check it out."
Q#7 - We expect managers to work more than 8 hours a day. Do you
have a problem with that?
(Concern - are you a work-aholic or a person who requires
balance?)
A#7 - "I have no problem working long hours. I have worked 12
or 14 hour days. What I have found works for me is to work
smarter, not necessarily longer. My goal is to get the job done,
whatever that takes, in the most efficient manner."
Q#8 - When have you been most satisfied in your career?
(Concern - what motivates you? Or demotivates you?)
A#8 - "The job before the one I am currently at, was my most
rewarding experience for me. I worked in a wonderful team
environment. There was a lot of camaraderie. I worked with a team
of four people and we did some really original thinking. It is
that kind of environment I want to be involved in again."
Q#9 - Why do you want this job?
(Concern - are you using the shot-gun approach to job search or
do you really know what you want?)
A#9 - "I've been very careful about the companies where I have
applied. When I saw the ad for this position, I knew I found what
I was looking for. What I can bring to this job is my seven years
of experience, and knowledge of the industry, plus my ability to
communicate and build customer relationships. That, along with my
flexibility and organizational skills, makes me a perfect match
for this position. I see some challenges ahead of me here, and
that's what I thrive on. I have what you need, and you have what
I want."
Q#10 - We are ready to make an offer. Are you ready to accept
today?
(Concern - we don't want you to go away and think about it and
change your mind - we want you.)
A#10 - "Based on my research and the information I have
gathered during the interview process, I feel I am in a position
to consider an offer. I do, however, have a personal policy that
I give myself at least 24 hours to make major life decisions. I
could let you know by tomorrow."
There is no way you can accurately predict the questions that
will be asked in an interview, but you can be ready and prepared
by thinking about the factors that might concern an interviewer
or employer before the interview.
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Carole Martin is a celebrated author, trainer, and mentor.
Carole can give you interviewing tips like no one else can. Get
a copy of her FREE 9-part "Interview Success Tips" report by
visiting Carole on the web at http://www.interviewcoach.com