StarReviews Alerts

Get alerts on your favorite products and services

I agree to the Privacy Policy

Request A Review

123Inkjets

- Star Review

Last Updated: 3/13/2009

123Inkjets Star Rating

GoTo 123Inkjets	Email This Review
Member Reviews

20% Off Compatible Ink, 10% Off All Other Products, and Free Shipping on All Contiguous Orders!
Coupon Code: JLY94TH

If you own a printer you know that the initial purchase price is just the tip of the iceberg. Those ink cartridges that come with the printer (if they come at all) don't last forever, and you're going to be replacing them every so often. Unfortunately, the expense of those cartridges can really add up over the years. That's why the Star Reviews team set out to find the online ink stores that offer more for less. 123Inkjets was one of the sites we visited. Here's what we found out...

What's New with 123InkJets?

Bizrate Circle of Excellence Award Winner
Save Up To 75%
Free Shipping on Orders of $55 or More

Our Favorite 123InkJets Feature:

We really liked 123Inkjets' one-year guarantee. If, for some reason, the ink you order doesn't work with your printer or the cartridge is defective, you can return it for up to one year. As long as the cartridge still has 70 percent of the ink left in it, just call the company and get an RMA so you can send in the product for a refund. This protects you from eating the loss if your order is anything less than you expected.

The 123Inkjet.com Experience:

The 123Inkjet.com website was very easy to navigate. We were happy to see that the site carried all of the major inkjet brands, so finding a particular cartridge wasn't a problem.

The offerings were very easy to navigate, separating the products into item by brand and product category. The printer/cartridge search provided us with an easy 3-step process, allowing us to find the cartridges we needed in a matter of seconds.

In addition to inkjet cartridges, 123Inkjets offered paper, laser toner, solid ink, ribbons, photo paper, cables and more. The offering was large enough to be impressive (they were one of the only inkjet websites offering solid ink printer products), yet small enough to so as not to overwhelm us. Some inkjet websites offered everything but the kitchen sink, making it harder to navigate and find the actual ink products. That wasn't the case here.

Now, all that being said, don't expect to find name-brand ink here. When you purchase inkjet cartridges from 123InkJet, you are not buying cartridges created by your printer's manufacturer. You are buying OEM replacements and remanufactured cartridges. That doesn't mean there's anything wrong with the quality of the items, it just means they're not engineered by the same people who created your printer.

If you're worried about the quality of OEM inkjet products, the company's 1-year guarantee should alleviate any concerns. If you're not happy with your order, simply request a return authorization and as long as the cartridge has at least 70 percent of the ink left in it, you can get a refund.

While we were at the site we signed up for the 123InkJets newsletter. The prices at the site are pretty competitive without coupons or promotions, but when extra savings are available we like to know. The newsletter will ensure you get updates on the latest deals and special promotional offers.

123InkJet.com Features:

Free shipping on orders of $55 or more.
1-year guarantee.
Paper products.
A variety of ink products including inkjet, solid ink, laser and ribbon.
123InkJets newsletter.

123InkJets.com Pricing:

When the Star Reviews team set out to compare inkjet websites we took a sampling of prices from each site by comparing identical products across all of the sites we reviewed. The chart below details this pricing comparison.

	123Inkjets	ABCInk	InkSell	CarrotInk	411 Inkjets
Canon BCI-3ePBK	$3.75	$4.80	$6.95	$8.95	$4.74
Hewlet Packard 51625(A)	$14.95	$33.95	$19.95	$23.95	$17.94
Lexmark 12A1980	$19.95	$29.95	$22.95	$24.95	$23.95

123InkJets.com Customer Service:

While we generally liked the 123InkJets website, we felt their customer service could use some improvement. We visited during business hours, but live support was "offline" all three times we checked. There was no phone support available, so we had to resort to submitting a ticket. Fortunately, we received a response the next business day, but we would have liked to see live support actually available at some point in time.

Upside:

Great prices, one-year guarantee, huge selection of ink products.

Downside:

Customer support needs some improvement.

GoTo 123Inkjets

123Inkjets Member Reviews

Member Rating (based on 0 reviews)		No Member Reviews

Leave a Comment GoTo Star Review GoTo 123Inkjets

There are no user reviews for 123Inkjets. Click here to be the first user to review 123Inkjets.