Great company to rent from especially after renting from Fox, what a disaster. Highly recommend reserving online so you don't have to stand in line. They 'may' have pulled a 'bait and switch' on me when I reserved the big Buick Lucerne for my luggage but when I got there they didn't have any. I ended up getting a Nissan Murano with AWD which was great and nearly fully spec'd up.

It was like a lottery getting the car in LAX and you saw people literally running out to get a specific car because there were so many people renting from Alamo.

Overall, the car and the customer service was superb and I recommend Alamo.

After the merger, they changed. i just returned a car early and got charged a totally different rate (never happened in last 20 years) and I couldn't get a different drop off without an outrageous charge ($125 to change Florida airports) again, not what they used to do. Customer service is a joke, they have scripts and no power to take care of customers, other than reading the script. This company has gone way downhill.

Alamo offers car rental reservations. You can find rates for car rentals and also make reservations for the same. The site offers hot deals on car rentals, discounts etc. The company also membership services. It also offers for various corporate programs, Federal Military program, state/local programs. It also offers various tools such as finding weather information, City information, travelers cheques, saftery tips and so on. The website also offers e-coupon savings on car rentals. Also it has got various other schemes such as savings on pre-pay and so on. It also offers XM Radio online Free for 14 days.

The website has got support for 3 languages English, Español, Portugues. Almao also support self-service kiosk at all major destinations to make the rental process speedy.

All in all it is decent in service. I give it 5 star rating.