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Has the Netflix DVD Rental Glitch Scared Away Online DVD Renters



Earlier this month Netflix, one of the leading online DVD rental services, ran into a serious problem. It was unable to ship DVDs to one-third of its members for a full three days. A whopping 8.5 million people were affected. Is this an indication that perhaps online DVD rental services can't keep up with the growth of the market? Is it a foreshadowing of things to come? Netflix and industry experts say no.

What Happened?

In this day and age of technology, hardware failure does happen – and that's exactly what happened to Netflix. Does this mean the technology can't keep up with DVD rental demands? No, it just means Netflix needs to invest in some better equipment, and they did.

Netflix Makes Good

Yes, Netflix ran into a problem and it caused a delay for some customers. But let's be realistic – the delay was only three days. Considering some online renters have had complaints about companies taking weeks to ship, a 3-day delay is nothing to get excited over.

And Netflix did make up for the inconvenience. They are crediting all affected customers with a 15-percent refund for that month's service. It's not hard to see why the company is rated so highly by comparison websites like StarReviews.com.

So should Netflix's three-day outage concern DVD rental customers? No. If anything, it's proof that DVD rental services (or Netflix, at least) can meet the challenges and obstacles that come up and are willing to compensate customers for any problems that do arise.


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Catholic Dating
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Christian Dating Website
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Hotel Reservation Website
Identity Theft Protection
Internet Security Software
Jewish Dating Website
Job Search Website
Low Interest Credit Card
Magazine Subscription Website
Message Board Service
MMORPG
Mortgage Refinance Loan
Movie Download Website
Movie Ticket Service
Music Download
Newspaper Subscription
No Annual Fee Credit Card
Nutrition and Health Website
Office Supply Website
Online Auction Website
Online Backup Services
Online Banking Website
Online Beauty Website
Online Bill Pay Website
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Online Diet Service
Online Electronics Store
Online Fax Services
Online Handbag Website
Online Homework Help
Online Jewelry Website
Online Legal Website
Online Maternity Store
Online News Website
Online Perfume Store
Online Shoe Store
Online Sporting Goods Store
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Online Sunglass Store
Online Ticket Service
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Paid Survey
Parental Control Software
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Party Planning Website
Payday Loan Website
People Search Website
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Pet Supply Website
Photo Printing Website
Photo Sharing Website
Pre-Paid Credit Card
Press Release Distribution Service
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Registry Cleaner Software
Resume Writing Service
Ringtone Website
Screen Capture Software
Screensaver Website
Search Engine Submission Website
Self Publishing Website
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Stock Photography Website
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Student Loan Website
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Website Template Service
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