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Mondera

- Star Review

Last Updated: 9/19/2008

Mondera Star Rating

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$35 off on Diamond Studs over $400 with Coupon Code: DS35

The Mondera jewelry company caught our eye after winning a Forbes Best of the Web award in the luxe shopping category. When we began researching Mondera, we found that it currently offers a large collection of pearls, diamonds, and platinum jewelry, and seeks to educate consumers by providing them with jewelry information and learning guides. But the big question here seems to be, is Mondera truly worthy of a Forbes Best of the Web award? That's what we sought to find out during our online jewelery store reviews. Here's what we uncovered...

What's New?

Detailed photos and descriptions of all jewelry and diamonds available.
Helpful resources containing instructions on how to choose a diamond and ring style.
Option to create your own ring from many different diamond cuts and bands.

Star Reviews' Favorite Feature:

We really liked Mondera's handy search tool that customers can use to find the specific diamond they are looking for. The easy-to-use sliders allowed us to search diamonds by price, cut, clarity, carat, and color in order to easily and quickly locate the diamond of our choosing. It also allowed us to browse diamond pricing options.

The Mondera Experience:

When we first entered the Mondera website, we were pleased to see an attractive, professional layout depicting a selection of diamonds on the main page. The Mondera homepage does a great job of featuring the site's offerings by including pictures of sample wedding bands, gemstone jewelry, and gift ideas.

Mondera’s specialty is diamond jewelry, which is what most of the site's features are centered around. Mondera provides a wealth of information on how to select a quality diamond according to customers’ specific needs and price range, and also features an option to design your own ring by selecting your preferred diamond and setting.

We do think that Mondera is quite a bit more expensive than other online jewelry retailers, especially because it does not offer many promotions. The prices, however, might be outweighed by the attention to customer service and the extensive Learning Center designed to help educate customers on the ins and outs of the jewelry business.

Mondera Features:

Wide selection of diamonds, including loose, ideal cut, studs, and solitaires.
Engagement rings with traditional solitaire, diamond accent, and gemstone settings.
Diamond, classic, gemstone, designer, and engraved wedding bands.
Anniversary rings and two-tone bands.
Classic jewelry pieces such as rings, earrings, necklaces, and pendants.
Bracelets and gemstone jewelry.
Gift idea section divided by price, occasion, and recipient.
Learning Center with informative jewelry articles.

Sampling of Mondera Pricing:

1-carat princess-cut diamond with white gold Tiffany setting for $2,671.
2.5 mm 18k yellow gold men’s wedding band for $275.
48 mm 14k white gold women’s hollow hoop earrings for $205.
14k white gold amethyst and diamond earrings for $500.

Mondera Customer Service:

We were quite impressed with Mondera’s customer service options, which includes a list of informational articles, an e-mail form and toll-free phone support. We found the site's information to be very useful and informative and customer service knows how to treat customers right. First, there's email support. Within three hours we had a response to our question. Phone support was just as prompt with a hold time of less than two minutes and a service associate who was more than happy to answer any questions we had.

Upside:

Plenty of options, helpful customer service team, informative Learning Center.

Downside:

Products are quite expensive and rarely go on sale.

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Mondera Member Reviews

Member Rating (based on 1 reviews)		See all 1 reviews

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Mondera Review

by expertsandy who has written 179 reviews and is trusted by 1 members

Mondera store offers the diamonds graded by top of the line laboratories like the GIA and AGS with guarantee certificate. The store offers newsletter service. Stores offer designer jewelry an various special offers through newsletters.
One can search and choose for desired products from a well organized product catalog based on the basis of pricing, design and their celebration event. Mondera even offers Loose diamonds that too in different shape and pricing.
You can even custom design your own ring. pend...

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