Textbookx

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Last Updated: 9/16/2009

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If there's one thing every college student needs, it's the opportunity to save money. There's nothing cheap about higher education and college textbooks can really add to the costs. Fortunately, there are ways to help lessen the blow that textbooks have on your wallet.

StarReviews researched the various textbook websites in order compare cheap textbooks and create comprehensive textbook reviews. TextBookx was one of the websites we researched. The results of our experience are outlined in the review below.

What's New Textbookx Textbooks Website?

Buck-A-Book Program-Tell friends and classmates about TextBookx and for every book sale generated, you'll get $1 per book!
Average savings of up to 50 percent off new book prices.
Facebook Users-Buy and sell books directly through your profile!

Star Reviews' Favorite Textbookx Feature:

Almost every college student is on a tight budget. The fact that TextBookx saves students money and also offers them the opportunity to earn extra cash by referring friends is a definite plus.

About TextBookx:

TextBookx offers students the ability to buy new and used discount textbooks from the TextBookx website or through the TextBookx Marketplace. Students can sell their unwanted textbooks via the TextBookx Marketplace as well. The college textbook service also provides customers with the option to sell-back books with no listing fees!

College Textbook Selection:

While researching the various textbook websites and creating our textbook reviews, we searched each site for the same selection of ten random textbooks. Of the ten books searched for, TextBookx had five in stock.

Price Comparison Results:

When performing our textbook reviews, we priced the same ten textbooks at each of the online textbook stores we visited. When comparing the prices of TextBookx to the rest of the online textbook stores, TextBookx came in lower than some of the competition on two of the books researched and higher than the competition on the other seven.

ISBN	Bookbyte	CampusBooks	eCampus	Textbooks	Textbookx
0195103076	$74.50	$61.88	$70.03	$67.80	$88.47
0201700735	$47.65	$36.60	$55.49	$68.25	$56.24
0072980737	$104.60	$40.29	$112.91	$108.00	$108.33

Selling Your Books:

TextBookx does not buy books back from its customers, but it does offer the ability to list books for sale in the TextBookx Marketplace. The websites states that listing books in the marketplace can get you two times as much money as you would get selling the books directly to a bookstore.

Return Policy:

TextBookx offers a 30-day return policy. If, for any reason, you do not need or want the books you ordered you have 30 days from the date of confirmation of your order to return the books in their original condition for a refund of the purchase price minus a 10-percent restocking fee.

Customer Support:

TextBookx.com offers customer support via online chat, telephone, email and an indexed FAQ database. When we tried to access the FAQ database, we kept getting error messages and could not get the database to load. We could not get the online chat to work either. Our call to the customer service center, however, was answered promptly and the rep we spoke with was helpful and courteous. Our email request was also handled promptly and the answer to our question was helpful.

Upside:

Ability to sell textbooks in the online marketplace and opportunity to earn referral bonuses.

Downside:

Higher prices.

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NO Customer Support

by Guest

DO NOT USE THIS WEBSITE TO PURCHASE YOUR TEXTBOOKS. YOU WILL NEVER GET IT. TEXTBOOKX.COM PROVIDES NO CUSTOMER SERVICE. THEY DO NOT PROVIDE AN 800 NUMBER OR ANY NUMBER AT ALL TO CALL IF YOU HAVE A PROBLEM WITH A VENDOR. FURTHERMORE, THEY DO NOT RESPOND TO COMPLAINT E-MAILS. THE VENDOR DECIDED TO CONTACT ME A WEEK LATER SAYING THAT HE WAS MOVING AND HE FOUND THE BOOK IF I STILL WANTED IT. I SHOULD HAVE HAD THE BOOK IN MY HANDS AT THAT POINT. IRRESPONSIBLE VENDOR, NO SUPPORT BY WEBSITE TO RESOLVE THE ISSUE. NO RESPONSE AT ALL.

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