Tickets Now Online Ticket Service Review

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Tickets Now Star Rating

The best theater tickets aren't always easy to come by, unless of course, you know the right people. If you know the right people, you can usually get tickets to any theater presentation your heart desires. It's a good thing online ticket services have simplified the process for those of us who don't have 'in's' at the box office. Tickets Now is a great site we came across and we thought they were pretty intuitive right off the bat. Continue on for our whole experience below.

What's New?

InCrowd loyalty program for repeat customers.
Insider Alerts notify subscribers of the latest concert, theater and sports events news.
Gift certificates available.
Save $100 by opening a Blue from American Express credit card through the Tickets Now website.

Star Reviews' Favorite Feature:
The Tickets Now 100% unconditional guarantee really offers peace of mind when shopping for tickets on their website.

About Tickets Now:
Whether you're looking for sporting event tickets, concert tickets, theater tickets or tickets to any other entertainment event, chances are you can get them for a great price from Tickets Now. In addition to an impressive inventory, TicketsNow takes pride in their great customer service and on being a safe online marketplace.

When searching the Tickets Now website, you can use their “quick search” option that allows you to search by keyword or you can browse through the Event Calendar to find upcoming local events. The website also features a “Hot Events” section, allowing you to browse high-demand tickets by category.

Selection:
Tickets Now boasts the world's largest inventory of secondary market tickets. In fact, the number of tickets for sale on the Tickets Now website is reported to be nearly six times the number of tickets for sale on eBay. Some of the more popular tickets currently for sale on the Tickets Now website include The Police, American Idol Live, NBA Playoffs and Stanley Cup Finals.

Charges:
Tickets Now does charge a processing fee for tickets purchased from their site. The processing fee is usually around $10 per ticket.

Selling Your Tickets:
You can either sell your tickets directly to a Ticket Now’s preferred broker or you can offer them for sale via a consignment arrangement. If you sell your tickets directly to the broker, you do not pay a fee, you just receive the amount of money offered by the broker. If you sell your tickets via the consignment service, a 15% commission fee will be taken from the sale price of the tickets.

Return Policy:
TicketsNow does not offer a return policy, although they do guarantee all tickets sold on their site to be authentic. They also offer a 100-percent refund policy for tickets to events that are canceled and are not rescheduled.

Customer Support:
Tickets Now offers customer support via phone, email and an online FAQ database. The phone support was very helpful, answering our questions thoroughly and in a professional manner. The online FAQ database was also comprehensive and addressed most questions a customer would have. Email support, however, was not as responsive. As of the writing of this review, we had not yet received a response to our email inquiry.

Upside:
Great inventory, reasonable fees, access to seating charts.

Downside:
Lack of email support.

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