TrustFax eFaxing Service Review

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TrustFax Review

by expertsandy who has written 69 reviews and is trusted by 1 members

This is very good fax service available. It uses internet for sending fax. As it uses the internet for sending the fax, it does not require Fax machine or phone line to send the fax. After the registration, the company immediately provides you with the fax number. This fax number would be Toll-free and local, this does not cost you. The company has got different subscription plans starting from $5 per month to $39.95 per year. You can even avail the free 30 days trial of the services.

Using Trustfax, you ca...

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TrustFax Star Rating

The Star team is all about cheap and easy solutions to everyday needs, which is why we made it our goal to find the best eFaxing services on the Web. After all, there's nothing fun about wrestling with a stubborn fax machine or waiting in line behind a person who needs to fax 50 pages when you need to send a time-critical document. The Star team hit the Web and came across TrustFax. The name alone instilled confidence, but does the service live up to the name? This review has the answers.

What's New?

Try TrustFax free for 30 days.
No set-up or activation fees.
TrustFax filing cabinet allows you to save files, movies and music in addition to your efaxes.

Star Reviews Favorite Feature:

The Star team really liked the TrustFax filing cabinet feature. You can upload any of your files to your TrustFax filing cabinet and then access those files from any Internet-connected computer using your TrustFax account. If you tend to use multiple computers, this can save time and hassle. Instead of trying to remember a disk, just access your files from the Web.

The TrustFax Experience:

When we arrived on the TrustFax website, we were happy to see a change of pace. Many of the eFaxing websites on the Internet have the same look/feel. It can be hard to tell one from the other after a while. TrustFax, however, was a bit different. Not only are the pricing plans clearly outlined on the home page, but there are links to industry-specific eFaxing solutions and easy access to an online demo.

When you first come to the TrustFax homepage, we suggest taking a look at the online demo. It let's you “test drive” TrustFax, so you'll know right away if it's the best eFaxing service for you. Just remember, it's a public demo. Any file you upload to the demo will be viewable by anyone else who enters the demo interface. We suggest creating a test document and using that for your demo needs.

Another thing that sets TrustFax apart from the competition is the user-friendly online interface and the filing cabinet. You don't just store faxes with the TrustFax filing cabinet, you can actually store all of your files, making them accessible from any computer connected to the Web. It's a really useful feature if you find yourself traveling quite a bit.

TrustFax also allows you to track your faxes online. See what was sent to who and what the status of each fax is. No more wondering if a fax went through or trying to guess if all pages made it. TrustFax allows you to see everything online.

TrustFax Features:

Send and receive faxes online or via email.
Local and toll free fax numbers available.
Fax broadcasting and large-volume faxing available.
Online file storage.

TrustFax Pricing:

TrustFax offers some of the most competitive pricing in the industry with a variety of pricing plans to choose from. Add that to the fact that they don't charge a set-up or activation fee and it's not hard to see why this service is a top choice for many budget-savvy consumers.

$29.95 per year for the local number Power plan-This includes 150 pages received and 50 pages sent each year, unlimited inbox fax storage and 20 MB file storage.
$9.95 per month for the local number Pro plan-This includes 400 pages received and 125 pages sent each month, unlimited inbox fax storage and 15 MB file storage.
$18.95 per month for the local number Premium plan-This includes 800 pages received and 250 pages sent each month, unlimited inbox fax storage and 20 MB file storage.
$39.95 per year for the toll-free Power plan-This includes 150 incoming or outgoing fax pages per year, unlimited inbox fax storage and 20 MB file storage.
$4.95 per month for the toll-free Prestige plan-This includes 50 incoming or outgoing pages per month, unlimited inbox fax storage and 15 MB file storage.

TrustFax Customer Service:

TrustFax offers customers 24/7 customer support via email. If you really need to talk to someone, you can call their toll-free sales line, but if it's not a sales related question the rep will instruct you to email customer support. Our email to customer support was answered the very same business day, which improved our already-good impression of this service. The answer was very helpful and provided us with step-by-step instructions addressing the question we had asked. While live phone support is always best, the depth of their email support will prove to be adequate for most.

Upside:

Wide variety of plans to choose from, free 30-day trial, great service via email.

Downside:

No phone support available.

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