While there are many forms of free antivirus software currently on the market, most of the software has serious problems that make them a poor choice for consumers who are looking for quality antivirus software to protect their computers. Poor free antivirus software attributes include limited features, very few updates, and insufficient tech support. AVG on the other hand, appears to offer many of the same features that are present in more expensive paid antivirus software, including the ability to stop malware, viruses, and other threats.
The AVG company was founded in 1991. Their mission then was to protect computer users from the harmful threats that are prevalent online and can shut down an entire computer system. Today, AVG has corporate offices all over the world including throughout Europe, the United States, and Asia. AVG Technologies is not accredited with the Better Business Bureau (BBB).
AVG Antivirus Free 2013 Features:
- Easy-to-use system that provides a high degree of protection for many computer users
- Protection against malware, viruses, and other computer threats
- Allows you to surf the internet without fear of attack on your computer
- Free telephone support provided 24 hours a day and seven days a week
- Customer service connection through social media sites, company blog, and AVG news
The cost for the AVG Antivirus Free 2013 is $0.00. However, there are other paid options if you would like to have access to more features that AVG Antivirus provides for their paid subscribers. With your free download from AVG you also receive free 24/7 customer service options. Additionally, you can have a technician load your software for you remotely for $15.00.
Customer Service and Support:
AVG’s main form of customer service support comes through their dedicated telephone lines for existing customers or for people who do not currently have any AVG products. Additionally the company provides an AVG support center with free product support in the form of frequently asked questions, community forum, free tools for removing specific computer viruses, and articles based on important security topics.
Downloading and installing the software is relatively easy and smooth. Once you have your software installed you will receive ongoing virus definitions from AVG anywhere from daily to twice a week or more. Most of your virus definitions will be provided in bundles unlike paid programs which provide them as soon as they are released. This means that you may, as a nonpaid customer, be exposed to the risk of viruses for a period as long as a few hours. However, most customers will not be in danger.
- When you download AVG Antivirus Free 2013 you receive award winning virus and malware protection at one of the best costs on the market today.
- AVG Antivirus also provides free protection for your Android or Smartphone mobile phone devices that can stop viruses and malware as well as protect your personal and financial data.
- The AVG website is easy-to-use while the AVG Antivirus Free 2013 software is quick and easy to download.
- There may be a delay in virus protection and coverage when using free software as compared to using paid antivirus software.
If you need antivirus software, but you are on a budget you may already have looked into free antivirus software. While the majority of free antivirus software on the market does not provide the same amount of coverage that paid versions cover, AVG Antivirus Free 2013 gives its customers more protection, more customer service, and more support for considerably less money.