Key Features
- They will shop other secondary market vendors for the best prices and seats available for your chosen event, thereby doing the comparison-shopping for you.
- After your first purchase, you receive a $25 discount card toward your second purchase.
- 100% purchase price refund if event is cancelled and not rescheduled.
Favorite Feature
Utilizing a distinct program offered by nsProtect?, online transactions are guaranteed secure and in compliance with international criteria for electronic commerce. This gives ticket buyers peace of mind. Additional information about this unique program developed by the American Institute of Certified Public Accountants may be found at: http://www.networksolutions.com/security-suite/index.jsp.
The Experience
Based in Austin, TX, CoastToCoastTickets.com handles transactions for events at more than two hundred seventy-five arenas throughout the United States, including Hawaii, as well as the major stadiums in Canada.
Tickets may be ordered online or by phone using a credit card. Standard two-three day or overnight delivery is offered via Federal Express. If order is placed within twenty-four hours of event, arrangements are made via telephone for pick-up at one of their vendor offices in the appropriate venue or the customer is given instructions for printing their tickets.
All Features
- Coupons and promotional codes are available and may be used for online purchases only. The average savings appears to be $25 off an order of $100 or more.
- You can provide your email address and receive advance announcements and discount codes for events in your area.
- Tickets are available for all major sporting events such as baseball, football, basketball, hockey, racing, golf and tennis, and one-time-only events such as fights, wrestling matches, or Super Bowl.
- They secure tickets for concerts, Broadway shows, and theater productions.
- An online sitemap is available for every venue for which they offer tickets, and may be accessed at: http://www.coasttocoasttickets.com/sitemap.shtml.
Pricing
Prices are available by clicking on an event, but note, this is the broker’s price; face value price is not available. A percentage of the broker price is added as a service fee to CoastToCoastTickets.com, such percentage based on the principle of supply and demand.
Delivery charges range from $15 to $40. Last minute arrangements for pick-up at a vendor office or printing your own tickets each carry a fee of $15.
Customer Service
Orders may be placed online twenty-four hours a day at: info@CoastToCoastTickets.com. Orders are also accepted by their customer service department at 866-353-5167, Monday through Saturday, 7am-11pm (CST) and Sundays from 7am-7pm.
A test call to Coast To Coast Tickets was answered promptly and courteously. We asked specifically about the site’s pricing and we were given click-by-click instructions to where we could access the information online. The young lady offered helpful answers without hesitation and appeared to be totally familiar with various aspects of their service. It was definitely a pleasant experience.
Unfortunately, the FAQ link, http://www.faqs.org/websites/coasttocoasttickets.com/, offers industry related information, and does not address issues relative to purchases from CoastToCoastTickets.com.
Upside
CoastToCoastTickets.com offers a wide variety of events and venues.
They offer guaranteed security and confidentiality by utilization of an internationally recognized program.
Downside
CoastToCoastTickets.com does not possess any tickets, but rather acts as a middleman in purchasing from their vast broker base. This may account for their unusually high prices.