When you start searching the internet for a credit card processing company, hopefully Star Reviews is one of your first stops. We have done all of the comparing for you to find out which companies offer the best features and prices. There are hundreds of companies out there, but not all of them are worthy of your business’s time and money. Keep reading to find out how Ensight Merchant Services stacks up against the competition…
Key Features
- Tech support 24/7
- No application fees.
- Knowledgeable customer service agents.
- Merchant resource center.
Favorite Feature
This provider has taken the time to providing merchants a great source of information in the Merchant resource center by providing articles and tips on what types of accounts to choose, the mechanics of credit card transactions, and how the merchant services business works in general. They have dedicated an entire page to assisting their customers and even provided a glossary of words to help them out even further.
The Experience
Like most merchant service providers, Ensight Merchant Services provides a variety of credit card processing options such as retail accounts, mail order and telephone accounts, internet accounts and even wireless processing account. Their equipment ranges from terminals to swipe credit cards to wireless devices and even contactless scanning devices. The terminals still come at a price, and there is no free trial offered by this company.
Ensight Merchant Services seems to be more focused on finding the right credit card processing needs for each individual new merchant versus just throwing the merchant into making their own decision on the type of account they want. They avoid hassling merchants and provide solutions to meet each type of business. This type of customer focus makes Ensight Merchant Services a great choice for those who value good customer service.
All Features
- No programming fees.
- 24/7 tech support.
- Fast approval process.
- Variety of credit card processing accounts.
- No application fee.
- Knowledgeable customer service agents.
- Merchant Resource Center.
- Variety of credit card terminals.
Pricing
Other than a “low price guarantee” and the promise to match their competitor’s rates to an extent, there were no actual prices listed on this company website. Ensight Merchant Services wants merchants to contact them directly for their rates. Star Reviews has requested pricing from Ensight Merchant Services and will update our review with the information has been received.
Customer Service
Ensight Merchant Services can be reached on their toll free number at 1-866-377-2292. Customer service hours are not provided, but our call was greeted by a friendly agent who was able to answer our questions regarding wireless credit card processing. The site says that you can “Chat with a Live Agent”, but the link was not operational.
Upside
Ensight Merchant Services is great in that they are focused on educating their new merchants on the types of services available to them. They have dedicated an entire page to teaching the merchants on what to look for in a merchant service provider and what options are available to them to suit their individual needs.
Downside
Customer service is not available 24 hours a day.