During our search for the best auto insurance quotes online, we found ourselves watching a short cartoon. No, it wasn’t the latest kid's toon to hit the airwaves, but it did have an interesting feel. At this point, we knew we had to include esurance in our auto insurance reviews. After all, any company with great action animation has to have their act together, right? We decided to see if this insurance provider could measure up to the quickness and ease of use that they promote with their "Quote, buy, print" tagline. Read the inside scoop below.
What’s New?
- Instant printing of insurance ID cards
- View vehicle repair status when your auto is being fixed by an E-star facility
- Online claim filing
Star Reviews' Favorite Feature:
Instantly print insurance cards online-This meant that we no longer had to worry about lost or damaged cards and we had the ability to quickly access essential insurance information right on our PC.
About Esurance:
Esurance is a relatively new player in the auto insurance world. This company started in 1999 as one of many dot com companies. They did hit a rough patch after the glimmer faded, but they were soon acquired by White Mountains Insurance Group. Since then, they have become one of the fastest-growing auto insurance providers in the country with service extending to nearly 85-percent of the nation.
What Esurance Offers:
- Automobile and motorcycle insurance
- Insurance Learning Center
- Coverage Counselor-walks you through insurance coverages, limits and deductions
- Auto Financing links
- Claims Reporting
The Esurance Experience:
The esurance site is clean and to the point. No extra frills and flash that make browsing a drag. The request a quote option was clearly splayed at the top of the page and once we entered our zip code and clicked the go button, we were on our way to the forms that we needed to fill out. The forms themselves are very easy to complete, though some of the requested information was mildly invasive. For example, Esurance alludes to the idea that you should provide your social security number for faster service.
After supplying the site with the information it requested, we received our quote. At that point, we were able to stop and save our quote for later review, though we also had the option to continue on and buy the insurance plan we had chosen. This, of course, required a bit more information, such as vehicle identification number, driver’s license number, social security number and payment details. When the process is all said and done, you can print your insurance cards and hit the road. All in all, the tag line is right on key – quote, buy, print.
We also liked the fact that you can file claims online, should you find the need to do so. With 24-hour access to Esurance reps and online claim filing, Esurance provides the utlimate in insurance convenience.
Esurance Pricing:
When the Star team researched the different insurance quote providers for our auto insurance reviews, we pulled online quotes from each of the websites we visited using an “apples to apples” comparison approach. This is how Esurance measured up:
|
Allstate |
GEICO |
Esurance |
State Farm |
Insurance.com |
NetQuote |
Progressive |
|
$240 |
$378.10 |
$309 |
Not Available |
$426 - $1158 |
Not Available |
$363 |
Esurance Customer Support:
Our encounter with Esurance’s customer support department was great. Our call was answered in a timely manner and the representative that we spoke to was pleasant and informative. It also relieved us knowing we could reach them twenty-four hours a day seven days a week and even if we opted not to contact them directly, we still had the option of filing our claim and asking questions online. If you're one of those people who takes comfort in knowing your insurance company is there 24/7, this is the way to go.
Upside:
Instant online quotes, buy and print insurance cards instantly, readily-accessible customer service.
Downside:
Esurance asks for a lot of personal information up front such as name, address and social security number, even for a basic inquiry.
Summary:
If you're looking for a high-quality auto insurance quotes website, esurance is a definite must. This site allows you to apply, receive a quote, purchase it and print your insurance ID cards. It doesn't get much easier than that, folks. For those of you who like instant gratification, this is the perfect auto insurance quotes website for you. They do ask for alot of information, so don't be surprised if you're asked for a Social Security number and things of that sort. In an apples to apples comparison we conducted, we found Esurance quote prices to be lower than most. Customer support is friendly and efficient, as well as being available 24x7. This is a definite bonus, which leaves us giving Esurance a thumbs up.