| |
|
| ProFlowers Star Ratings |
|
 |
|
|
| |
|
|
| |
|
|
Thanks to the Internet, sending flowers has never been easier. There are literally dozens of online flower shops to choose from. The question is, how do you tell the roses from the thorns? That's what the Star Reviews team set out to do when we began to compare online flower delivery services. ProFlowers, one of the top names in online floral sales, was near the top of our must-see list. This review will give you the 4-1-1 on our experience with them.
What's New with Pro Flowers?
- Gourmet Gifts Available
- Free Reminder Service
- Pink Ribbon Collection Supports The Fight Against Breast Cancer
Star Reviews' Favorite Pro Flowers Feature:
We have to say we really liked ProFlowers' Pink Ribbon collection. Ten percent of the profits go to benefit Susan G. Komen for the Cure, a foundation that helps fight breast cancer. The arrangements in this collection looked beautiful and the pictures of the chocolate covered strawberries made our mouths water. If you want to send a gift and do a good deed at the same time, this is the way to do it.
The Pro Flowers Experience:
When you first land on the ProFlowers homepage, it looks pretty much like any other online florist. You can search by occasion, recipient or type of gift you'd like to send. However, unlike most online flower stores, ProFlowers' homepage doesn't just depict blooms. It also has some mouthwatering gourmet treats. Chocolate chip cookies and dipped strawberries that the most discerning gourmet would pine for.
Navigating the site was really easy and intuitive and all of the pages loaded quickly. We really liked the "Specials" tab that let us check out current promotions. By clicking on the "Free Shipping" link under that tab we were able to see all of the arrangements we could send without paying a shipping charge. For those who like to save money, this will prove to be very convenient.
For those who like to do something different, check out ProFlowers Months of Flowers specials. You can have flowers sent to your gift recipient each month for either three, six or twelve months and shipping is free. From Peruvian lilies to asters and snapdragons, the monthly shipments have a splendid variety of blooms.
ProFlowers Features:
- Monthly flower subscriptions
- Same-day delivery available
- Flowers, plants, gourmet gifts and gift baskets
- Pink Label breast cancer collection
- Free gift reminders
- International delivery available
ProFlowers Customer Service:
ProFlowers offers customer support via email and phone. When we emailed customer service they responded within four hours and were able to help us understand which items were available for same-day delivery and which were not. Phone support was just as helpful, answering our call within four minutes. They were able to clarify what qualified for free shipping and what did not. The only thing could have improved on was a shorter wait time. Overall we have to say that our experience with ProFlowers support was refreshing and hassle-free.
Upside:
- Some sales help fight breast cancer
- Competitive pricing
- Free shipping on a number of items.
Downside:
- Many of the "add on items" such as candy and/or teddy bears are not available with same-day delivery.
|
|