Key Features
- Event packages including tickets, travel, and hotel accommodations for individuals, groups, or corporate gatherings.
- TicketWood.com, a service that compares ticket brokers, has awarded them a 4 Star satisfaction rating.
- 100% Buyer guarantee.
- Subscriber-only discounts.
Star Reviews' Favorite Razor Gator Feature:
Our favorite feature of Razor Gator is the Fan2Fan Exchange. This section is solely dedicated to exchanging or selling tickets you have purchased. The best part about it is that RazorGator does everything for you. All you have to do is list the tickets you are selling, and put them in the pre-paid, pre-addressed envelope that RazorGator will send you once your tickets have been sold! It's that easy!
The Razor Gator Experience
RazorGator offers tickets for all sports, concert, theater, and other events worldwide via telephone or through their website. Just by entering your zip code, you are offered listings of local sports, concerts, and theater events, as well as upcoming events in or near your county. If purchase is made via telephone, availability information and confirmation are immediate; if ordered via their site, customer may expect an email confirming order within twenty-four hours.
A 100% purchase price guarantee is offered if an event is rained out, rescheduled, or postponed, and announcement is made on the event website, at the venue box office, as well as directly on the Razor Gator website if this happens. If an event is cancelled, full refunds will be given providing tickets are returned within ten days of the scheduled event.
Razor Gator Features:
- All tickets are shipped via FedEx.
- Members in good standing of the Better Business Bureau.
- In association with Football Fanatics, Inc., a leading distributor of college and university sports apparel, t-shirts, jerseys, sweatshirts, and hats are available for more than three hundred championship teams.
- Razor Gator Experiences provides complete packages for the sports enthusiast, including tickets for any event, even those that are ‘sold out’, travel, and hotel accommodations.
- 100% Buyer guarantee.
- Subscriber-only discounts.
- Special section for “Staff Picks”
Razor Gator Pricing:
Pricing varies by event and seats chosen, but Razor Gator easily falls right in the average range when compared to other online ticket brokers.
Delivery fees are average for the industry as well and range from $16.95 for two-day standard to $19.95 for priority overnight.
Customer Service:
Customer service for Razor Gator can be reached at (800) 542-4466. A test call was at first greeted by a recording offering several different menu choices, including ticket status, World Cup Soccer, broker inquiries, and general questions. After getting through the menu, we were connected with a very polite and extremely knowledgeable agent who answered several questions about the site’s policies without missing a beat. We asked specifically about how one gets tickets when ordered within twenty-four hours of event and he explained that priority overnight is always available; depending on venue, some may be available for pick-up at will call; depending on event, some may be printed online, depending on the promoter. Customer support at Razor Gator is excellent!
Upside:
Razor Gator’s site is easy to use and offers tickets for just about every upcoming event under the sun and offers a 100% buyer guarantee.
Downside:
We did find that 60 complaints have been filed within the last thirty-six months with the Better Business Bureau. All were addressed; however, RazorGator took a firm stand and refused any adjustment on twenty-four citing company policy.